At Rainbet, we care about our players’ well-being and safety above all else. Gaming should be fun, but we know it’s important to keep things balanced. That’s why we’ve built in several tools and features to help you stay in control of your gambling habits.
Deposit Limits
Want to keep your spending in check? You can set your own deposit limits:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
This way, you won’t end up spending more than you meant to on our platform. And if your circumstances change, you can adjust these limits anytime through your account settings.
Time-Outs
Sometimes you just need a breather. If that’s you, we offer temporary cool-off periods:
- 24 hours
- 7 days
- 14 days
While a time-out is active, you won’t be able to access your account, and we’ll pause all marketing communications too. It gives you space to focus on other things without any distractions pulling you back.
Self-Exclusion
If you’re looking for something longer-term, or want to step away from gaming entirely for a while, self-exclusion might be the better option:
- 1 month
- 3 months
- 6 months
- 12 months
Once you choose a period, your account will stay locked for that entire duration. You’ll be able to reactivate it only after the time you selected has passed.
Account Closure
Feeling overwhelmed, or worried that gambling has become a problem? Reach out to us directly at support@rainbet.com and we’ll close your account permanently. Our team is genuinely here to help you through that decision — no judgment, just support.
Recognising Problem Gambling
Some warning signs to watch for:
- Spending more money or time gambling than you’d originally planned
- Gambling to try to recover previous losses
- Borrowing money to keep gambling
- Hiding your gambling habits from friends or family
- Feeling anxious, stressed, or irritable when you’re not gambling
If any of this sounds familiar and it’s becoming a pattern, please don’t wait — reach out for professional help.
Support Resources
We’ve partnered with organisations across Canada that offer confidential guidance and support:
- ConnexOntario: 1-866-531-2600 / connexontario.ca
- Gambling, Gaming and Technology Use Helpline (Canada): 1-833-460-4937 / camh.ca
- Centre for Addiction and Mental Health (CAMH): camh.ca
These organisations offer real, professional support for anyone struggling with gambling, plus practical information on playing responsibly.
Age Restriction
Our platform is strictly for players aged 18 and over. We’ve got verification checks in place to stop underage registration and play. If you’re a parent or guardian, we’d also encourage using parental control software to keep gambling sites out of reach for younger family members.
At the end of the day, gambling should stay in the “entertainment” column — never a way to make money. If it stops feeling fun, please don’t hesitate to ask for help.