At Rainbet, we take your personal data seriously and want you to feel confident about how it’s handled. This Privacy Policy walks you through how we collect, process, store, share, and protect the information we gather when you visit rainbet.com.
What Data Do We Collect
When you sign up for an account, register for a promotion, or make a deposit, we might ask for personal details like:
- Name
- Email address
- Date of birth
- Residential address
- Phone number
- Identification documents for verification purposes
We also pick up technical details during your visits — things like your IP address, device type, browser type, operating system, referral source, how long you stayed, which pages you looked at, and click-through activity.
Why Do We Collect Data
There are several reasons we collect this information:
- To deliver our services, including handling deposits and withdrawals
- To keep you updated on promotions, new features, or important account news
- To tailor your experience on the site to your preferences
- To meet regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) checks
- To keep an eye on account activity for anything that looks suspicious or fraudulent
- To review our platform internally and figure out where we can do better
How Do We Share Data
We may pass your personal data along to:
- Third-party service providers who help keep things running, like payment processors and IT infrastructure partners
- Regulatory bodies or law enforcement agencies, when we’re legally required to
- Other companies within our corporate group, for operational purposes
We won’t sell, rent, or trade your personal information to outside parties — period. Every third-party partner we work with is bound by strict confidentiality agreements.
Data Security
Keeping your data safe matters to us, and we back that up with real measures:
- Industry-standard SSL encryption on all data transmissions
- Strong access controls, including password protection for sensitive systems
- Regular security audits carried out by independent, third-party experts
- Ongoing updates to our security protocols as new risks emerge
Cookies and Tracking
Our site uses cookies and similar tracking tools to make your experience smoother, understand traffic patterns, and help with security. You can adjust cookie settings through your browser at any time, though turning them off may mean parts of the site don’t work quite as well.
Your Rights
If you’re a Rainbet user, Canadian privacy law (including PIPEDA) gives you certain rights over your personal information, and we honour them:
- Access: You can ask us what personal data we’re holding on you
- Correction: Spot something outdated or incorrect? Let us know and we’ll fix it
- Deletion: In some cases, you can ask us to delete your personal data
Want to exercise any of these rights? Just reach out to us at support@rainbet.com.
Data Retention
We hold on to personal information for as long as it’s needed to provide our services, satisfy legal requirements, and stay compliant with anti-money laundering rules.
Changes to This Policy
This Privacy Policy might get updated from time to time. Whenever that happens, we’ll post the changes right here, and they’ll take effect immediately. It’s a good idea to check back on this page every so often to stay in the loop.